Privacy Policy

Last updated: January 8, 2026

1. Introduction

iContractor ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our contractor verification platform.

2. Information We Collect

2.1 Personal Information

When you register as a contractor, we collect:

  • Full name and surname
  • South African ID number
  • Contact information (email, mobile number, physical address)
  • Business information (entity type, registration number, VAT number)
  • Banking details for verification purposes
  • Trade references and professional information

2.2 Verification Data

We collect and process data from third-party verification services including:

  • CIPC (Companies and Intellectual Property Commission) records
  • SARS (South African Revenue Service) VAT verification
  • Bank account verification data
  • ID verification results
  • Optional risk assessment reports

2.3 Usage Information

We automatically collect certain information when you use our platform:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • QR code scan data and verification requests

3. How We Use Your Information

We use the collected information for:

  • Verifying contractor credentials and generating trust scores
  • Providing verification services to clients and businesses
  • Maintaining and improving our platform
  • Communicating with you about your account and services
  • Detecting and preventing fraud or unauthorized activity
  • Complying with legal obligations and industry regulations

4. Cookie Policy

We use cookies and similar tracking technologies to enhance your experience on our platform:

  • Essential Cookies: Required for the platform to function properly
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences

You can control cookie settings through your browser preferences. Note that disabling certain cookies may limit platform functionality.

5. Information Sharing and Disclosure

We may share your information with:

  • Verification Partners: CIPC, SARS, banks, and other verification service providers
  • Clients: Businesses and individuals who scan your QR code to verify credentials
  • Legal Authorities: When required by law or to protect our rights
  • Service Providers: Third-party companies that help us operate our platform

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Regular security audits and updates
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights (POPIA Compliance)

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Object to processing of your information
  • Request deletion of your information (subject to legal requirements)
  • Withdraw consent where processing is based on consent
  • Lodge a complaint with the Information Regulator

To exercise these rights, contact us at the details provided below.

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Verification records are typically retained for a minimum of 5 years as required by South African law.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our platform and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

iContractor

38 Romyn Street, Rensburg

Heidelberg, Gauteng

South Africa

Tel: +27 82 231 3138